|
|
Authorized service center
The Polly-Service Authorized Service Center provides technical support and maintenance for Datacard products within the software and hardware product life cycle, including warranty and post-warranty periods.
Polly-Service has been awarded the Distributor Service Excellence Certificate of Datacard Group.
Project implementation and start-up
- project plan
- installation, set-up and adjustment
- complete end-to-end functional testing
- integration into operating environment
- documentation and information services
- personnel training, customer acceptance
Technical support within the operating period
- on-side preventive maintenance inspections, emergency services
- software maintenance agreements (SMA), software upgrades
- technical phone support
Various service programs for foreign customers in collaboration with local distributors of Datacard.
|
